Get to know our clients in their environment through an In-Home consultation:
The first step in any renovation process is to become acquainted with prospective clients and to understand their needs. Whether during our initial phone conversation or a scheduled in-home consultation, we feel that this first step can be the most important time that we will we spend with you.
We consider it a privilege to discuss your dreams and desires with you. During this consultation, we will discuss differences and the benefits of each product application or design construction concept that we use in our company. To better help us understand how we can help you achieve your goals, we ask that you prepare your questions, concerns and needs prior to our meeting. You are welcome to show examples of how you would like us to bring your project to life. Together we will discuss your lifestyle, taste and preferences and at the conclusion of this meeting, we will be able to provide design build direction,and will have the information we need to establish your project’s budget parameters
Moving Forward with Detailed Information
Your next step moves you closer to the all-important development stage. We will agreed upon direction and then commit our time, talents and resources to begin working for you. At your preference, we will present 3D visual design services, various up front designs elements, a sketched 1/2″ scaled floor plan and a detailed project specification agreement. You will find that detailed information is very helpful in selecting a true partner for your project. Based upon the complexity of your project, an agreed upon development fee may apply which is fully credited toward your initial contract. If for some reason you have chosen not to proceed further with our company, this fee will compensate our time and materials expended on your behalf.
Implementation
Upon your approval of the plans, drawings and contractual documents; together we will be now prepared to begin implementing your project. The contract will include product agreement, installation and labor warranties. The contract will also cover a payment schedule, with any credits applicable towards initial deposit. Throughout the process, we’ll check in with you to let you know that we are meeting our commitments for timelines and budgets and we’ll always bring any changes to your attention for discussion prior to implementation.
